General
Smoke-free property
Heating
Family rooms
Ironing facilities
Facilities for disabled guests
Designated smoking area
Packed lunches
Non-smoking rooms
Room service
Shared lounge/TV area
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Access to healthcare professionals
Thermometers for guests provided by property
Safety & security
Fire extinguishers
Smoke alarms
Key card access
CCTV outside property
CCTV in common areas
Security alarm
24-hour security
Safe
Food & Drink
Wine/Champagne (Paid)
Kids' meals (Paid)
Special diet meals (on request)
Bar
Restaurant
Fruit (Paid)
Breakfast in the room
Tea/Coffee maker
Front Desk Services
Invoice provided
Baggage storage
Express check-in/out
Private check-in/out
24-hour front desk
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Breakfast to-go containers
Outdoors
Outdoor furniture
Garden
Terrace
Sun deck
Picnic area
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Bathroom
Private bathroom
Free toiletries
Hairdryer
Shower
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Board games/Puzzles
Spa
Fitness center (Paid)
